By Marlo Lyons, Harvard Business Review, April 26, 2024 While interviewers often assume they hold all the power during the interview process, candidates are increasingly asking more insightful questions to assess whether they should make a move to a new company. Just as candidates prepare for interviews, interviewers need to be ready to answer open-ended questions from candidates because the responses could either ignite their enthusiasm or dampen their interest in the opportunity. Here are five strategies for interviewers to prepare for and address open-ended questions, with the goal of enticing candidates to eagerly pursue an [...]

By Sinazo Sibisi and Gys Kappers (Harvard Business Review, April 5, 2022) Although most of the rhetoric around the Great Resignation is centered on American workers in office jobs, labor shortages are growing around the globe in a wide range of sectors and types of roles. Latin America, Eastern Europe, and Asia are also in the midst of labor market turbulence, relating to both so-called “skilled” and “unskilled” labor. As the world’s labor market continues to shift, the companies that retain key talent and invest in their workforces will be the ones who invest in employee [...]

The concept of having a best friend may seem more appropriate for schoolyard conversations than workplace ones. Although there is no need for friendship bracelets to be exchanged across cubicle walls, there is most certainly a need for significant connections within the workplace in service of employee contribution and retention. The best employers recognize that loyalty doesn’t solely exist to the company; it exists at a much deeper level - among employees toward one another. All employees have moments when they examine their professional situation; as recruiters, on a daily basis we speak to individuals who [...]

Recruiters often say that the purpose of a first interview is to get invited back for a second interview. This is because the decision for next steps then rests solely on the shoulders of the candidate, and options are limitless. But does every candidate who interviews with your organization want to be invited back for a second interview? If not, consider the possibility that although the interviewing process is designed to both screen as well as sell, there are ways to maximize the odds of candidates craving an invitation to return. Every [...]

As a leader, you are responsible for making sure your team has the necessary skills to perform well in their roles. Training likely revolves around concrete and definable abilities that link directly back to the expectations of acceptable performance in the role. Concrete training is valuable, but training should not stop there. What can be done to impact not only an employee’s skill set, but their mindset as well? Organizations and teams that inspire an ownership mindset, where ideas are encouraged and initiative is commended, are more successful than those that don’t. However, you shouldn’t expect [...]

As we approach the mid-year point, hours of daylight increase, outdoor activities and vacations are abundant, yet the demands at the office do not wane. The subject of providing an environment for work/life balance often resurfaces during the summer, but the topic is one that should be addressed on an ongoing basis within an organization, and we all have frustrated moments where we need to blow off steam. Numerous management consulting companies have performed exhaustive research in this area and have found that over 40% of employees claim they do not have suitable work/life balance, and [...]